An interpreter booking system for pre-booked assignments
Request an interpreter for a fixed date and time in one online form. We email you when the request arrives, match a qualified interpreter and confirm the booking.
SILANew booking
Follow a booking from request to completion
Demo only. Names, dates and the booking reference are illustrative.
Clinics, courts, solicitors, councils and event organisers often know days or weeks ahead that they will need an interpreter. Our interpreter booking system replaces the chain of emails and phone calls with one form: the language and dialect, the date, start time and expected duration, the type of interpreting and the address or meeting link.
The same form covers every pre-booked service: face-to-face interpreting, over-the-phone interpreting (OPI), video remote interpreting (VRI), remote simultaneous interpreting (RSI) and conference interpreting. You can add notes for the interpreter, such as case names, terminology or a request for an interpreter of a particular gender.
Every step is sent to your inbox from bookings@silalinguists.co.uk, with a booking reference you can use at any time. Your past and upcoming bookings stay in one place, which makes recurring clinics, hearings and case meetings easy to manage.
- Fill in one form with the details of the assignment.
- A request-received email arrives in your inbox.
- We match a qualified interpreter to your request.
- An interpreter is assigned to your booking.
- Your booking confirmation follows by email.
- The interpreter attends and the assignment is completed.
What the booking system does for you
Every interpreting type in one form
Book face-to-face, OPI, VRI, RSI or conference interpreters without switching between suppliers or forms.
Language and dialect
Specify the dialect as well as the language, for example Sudanese Arabic or Kurdish Sorani, so the interpreter matches the person you are speaking with.
Email at every step
You receive a request-received email with your booking reference, then a confirmation once an interpreter is assigned.
Matched by language and specialism
We match a qualified interpreter to the language, the setting and any preference you state, such as interpreter gender.
Booking history
Past and upcoming bookings are kept in one record, so repeat appointments can be rebooked in a few clicks.
Frequently asked questions
How far in advance should I book?
As early as you can, particularly for face-to-face, conference and rare-language assignments. For urgent needs, use the remote interpreting app or our interpreting line instead.
Can I book remote simultaneous interpreting for an online event?
Yes. Choose RSI or Conference as the service type, add the meeting link and the number of language channels in the notes, and we will plan interpreter cover with you.
Can I change or cancel a booking?
Yes. Reply to your confirmation email or contact us with your booking reference, and we will update the assignment.
How do I get access to the booking system?
Contact us and we will set up an account for your organisation and the colleagues who book interpreters.
Our other systems
Remote interpreting app
Telephone (OPI) and video remote interpreting (VRI) on demand, in 350+ languages and dialects, 24/7. Connect through the SILA Linguists app or by dialling our interpreting line.
Translation management system
Upload a document, follow it through translation and a second-linguist check, then download the finished file. Translation memory and terminology databases keep your wording consistent.
All our technology
How the app, the booking system and the translation management system fit together.
Tell us the language, the format and the date
Our bookings team will confirm the details with you and arrange the right linguist. Have the language (and dialect, if you know it), the type of assignment and the date ready.